Golden Achieves SOC 2 Compliance

At Golden, we believe that powering good starts with earning trust — from every volunteer, donor, and organization that uses our platform. That’s why we’re proud to announce that Golden has officially achieved SOC 2 Type II compliance, a significant milestone in our ongoing commitment to data security, privacy, and operational excellence.

This achievement demonstrates that Golden meets the highest industry standards for protecting the sensitive information entrusted to us by our nonprofit partners and their communities.

What Is SOC 2 Compliance?

SOC 2 (Service Organization Control 2) is an internationally recognized framework developed by the American Institute of Certified Public Accountants (AICPA). It defines criteria for managing customer data based on five “trust service principles”:

  • Security
  • Availability
  • Processing integrity
  • Confidentiality
  • and privacy

Earning SOC 2 compliance means that Golden’s systems, policies, and practices have been independently audited to confirm that we follow rigorous standards for how we store, manage, and protect user data.

“Our engineering team considers security in every facet of our development life cycle, and our SOC 2 certification isn’t just about compliance, it’s about honoring the trust our clients place in us every day. Protecting organization and volunteer data is foundational to our mission in providing Golden moments,” says Michael Collier, Engineering Program Director

Why SOC 2 Compliance Matters

For organizations managing volunteers, donors, and sensitive information, security isn’t optional, it’s essential. SOC 2 compliance reinforces Golden’s long-standing promise to protect the trust placed in us by thousands of nonprofit teams and millions of volunteers worldwide.

Ensuring Golden is SOC 2 compliance gives our customers confidence that you’ll experience:

Data Security You Can Rely On

Your volunteer, donor, and organizational data are safeguarded by systems designed to detect, prevent, and respond to threats in real time.

Peace of Mind for Your Stakeholders

Whether you’re onboarding a new corporate partner or reporting to your board, SOC 2 compliance provides the confidence that your technology partner meets stringent security benchmarks.

Continuous Improvement

SOC 2 isn’t a one-time certification, it’s an ongoing commitment to monitoring, auditing, and improving our controls as technology and security standards evolve.

“As Golden continues to expand its user base, product coverage and team size, we will never lose sight that security is one of our top priorities and that our operations, processes and implementation adhere to the industry benchmark and best practices, so that we can honor the trust our customers and partners have placed in us,” says Marcel Fang, Head of Product.

What This Means for Golden Moving Forward

Achieving SOC 2 compliance isn’t just a checkbox, it’s a foundation for what’s next. It positions Golden to continue scaling securely as we expand our integrations, enhance automation through AI, and deepen collaboration across the nonprofit ecosystem.

Here’s how this milestone will strengthen our platform going forward:

Stronger Integrations with Partners

Our compliance opens doors for deeper, more secure integrations with platforms like Salesforce, Blackbaud, and other nonprofit systems that demand the highest data standards.

Enhanced Platform Resilience

The controls and processes established through SOC 2 ensure that Golden’s infrastructure is more reliable, scalable, and resilient — ready to grow with your mission.

Greater Trust Across the Ecosystem

With SOC 2 certification, organizations can confidently choose Golden knowing their data is managed with transparency, integrity, and care.

Continuing Our Commitment to Security and Trust

Golden’s SOC 2 compliance represents more than a certification — it’s a reflection of our core belief that technology should empower nonprofits without compromising trust.

As we continue to innovate, we’ll remain vigilant in upholding and advancing the standards that keep our customers’ data safe. Because at the end of the day, every secure connection we make helps our partners focus on what truly matters: creating impact in their communities.


Stay tuned for more updates on how Golden is building secure, intelligent solutions that help nonprofits manage volunteers, deepen donor engagement, and amplify impact — all with trust at the core.


Kelly Cristaldi

Kelly Cristaldi

Kelly Cristaldi joined Golden in 2024 and serves as the company’s Sr. Partner and Product Marketing Manager. In that role, she helps oversee the marketing strategy, execution, and is responsible for actively promoting Golden’s suite of products and demonstrating its position as a nonprofit industry leader.

In the first five years of her career, Kelly worked within the animal welfare sector with both PetHelpers, the first no kill shelter in South Carolina and Dorchester Paws. During her time at Dorchester Paws, she was part of the leadership to convert the county shelter into a no-kill facility.

During her time at both nonprofits, she specialized in marketing fundraising with a focus on major donors and corporate sponsorship. She also served as the voice of both shelters, frequently appearing on local television and radio programs promoting advocacy for animals in the area.


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