Connie Maxwell Children’s Ministries

The Challenge

With a legacy stretching back to 1892, Connie Maxwell Children’s Ministries has long served as a beacon of hope for vulnerable children and families across South Carolina. Operating across four campuses—and planning a fifth—the organization offers a continuum of care through Residential, Crisis, Family, and Foster Care programs.

As their mission grew, so did the complexity of managing a widespread network of volunteers with diverse skills and backgrounds. All volunteer data was stored in Blackbaud’s Raiser’s Edge NXT, their donor CRM—but the organization lacked a streamlined way to connect volunteer activity to donor engagement.

Manual data entry, inconsistent record-keeping, and time-consuming reporting processes made it difficult for staff to activate their full supporter base. Connie Maxwell needed a modern volunteer management solution that could work hand-in-hand with their CRM—enabling a seamless volunteer-to-donor journey while supporting their day-to-day operational needs.

How We Helped

Seamless Integration with Raiser’s Edge NXT

Golden’s real-time, bidirectional integration with Raiser’s Edge NXT allowed Connie Maxwell to eliminate manual data entry and reduce human error. Volunteer records automatically synced with their CRM, giving the team instant access to accurate, up-to-date information they could act on.

This wasn’t just a tech upgrade—it was a transformation in how the organization viewed and engaged its supporters.

Stronger Engagement Through Better Data

With Golden in place, Connie Maxwell added 1,060 new constituents to its CRM and updated volunteer participation records for more than 350 existing constituents. These clean, complete profiles allowed the team to build stronger, more strategic relationships—turning engaged volunteers into passionate donors.

Faster, Smarter Operations

What once took hours now takes minutes. With Golden, staff can quickly pull up volunteer data by date, location, and event. This streamlined reporting capability improved internal decision-making and freed up time for more mission-critical work.

Massive Boost in Participation

Thanks to Golden’s user-friendly platform and mobile-friendly experience, Connie Maxwell saw 2,200+ volunteer event participations, deepening community engagement and support for their programs.

White-Glove Support for Lasting Success

Golden’s dedicated developer support and test environment ensured a smooth integration process. Any implementation roadblocks were quickly resolved, allowing the team to fully adopt the system with confidence and clarity.

The Result: A Unified Mission Powered by People

With Golden, Connie Maxwell Children’s Ministries closed the gap between volunteer and donor engagement—turning two separate strategies into one cohesive community-building engine.

By aligning their volunteer activities with fundraising efforts and embracing automation, the team is now better equipped to serve the children and families who depend on them—today and for generations to come.