Golden Privacy Policy
Golden’s mission is to provide effortless, positive volunteer opportunities (“Golden Opportunities”) for you as well as to provide a powerful, productive digital platform for organizers (“Organizers”) of volunteers (collectively, the “Mission”) to offer Golden Opportunities.
We aim to show you Golden Opportunities that:
- Appeal to your interests;
- Are convenient for you to participate in;
- Intelligently consider your profile and preferences to assess your eligibility before showing you a Golden Opportunity;
- Have been rated favorably by your community;
- Are timely and relevant for you to attend;
- Give you credit for having participated;
- Help you discover more Golden Opportunities for you and your community to enjoy;
- Remind you of the positive experiences you’ve had while volunteering; and
- Enable you to offer further support in the form of charitable funds and/or contributions (“Charitable Gifts”).
This notice constitutes the privacy policy (“Privacy Policy”) of Golden as it relates to our website located at _______________ (“Site”) and our app (“App”). Collectively, the Site and the App will be referred to herein as the “Platform.” By using the Platform, you are agreeing to the terms of this Privacy Policy. If you do not agree to the Privacy Policy, you may not use our Platform.
Golden reserves the right, without notice to you, to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon posting the revised Privacy Policy. As such, please review this Privacy Policy on every visit.
This Privacy Policy is intended to help you understand how and why we collect, use, and share your information (“Data”). It also explains how you can update, manage, and delete your Data.
Data we collect from you
In order to provide more relevant and rewarding experiences, Golden may request and collect from you, personally identifiable Data:
- Demographic Data that you choose to provide, such as your age, gender, and ethnicity in order to better tailor Golden Opportunities to you;
- Company, school, and other memberships,in order to connect you with these or similar Organizers;
- Location Data, if you choose to share it with us, to show you Golden Opportunities near you;
- Payment Data,to process Charitable Gifts; and other payments.
- Background check verification status, if you request a background check.
In order to facilitate Golden Opportunities, we also partner with several background check providers. If you choose to use these services, one of these providers may collect Data directly from you. Their use of your Data will be governed by separate policies available on their websites, as this Privacy Policy only addresses the use and disclosure of Data we collect from you.
In addition, other sites accessible through our Platform have their own privacy policies and Data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies that place advertising on our Platform may collect Data about you when you view or click on their advertising through the use of cookies. We cannot control this collection of Data. You should contact these advertisers directly if you have any questions about their use of your Data.
Golden may also collect certain Data from your device or browser as you use the Platform.
Examples of the types of Data we may collect and the purpose for which we may use this Data are as follows:
- Data about your device or browser, to ensure that our Platform is optimized for your device. This Data may include your IP address, browser type and settings, device type and settings, operating system, mobile network Data including carrier name and phone number, and application version number.
- Unique identifiers, to protect your security, remember your preferences, or personalize our Platform for its best use for you.
- Data about your interaction with our Platform, in order to remember your preferences, personalize our Platform for you, or connect you with Organizers. This Data may include the Golden Opportunities you’ve searched for, viewed, shared, or saved.
How we use your Data
In addition to the examples provided above, we may use your Data for additional purposes including but not limited to:
- Provide and personalize our Platform for you, including by providing customized content or Golden Opportunity search results;
- Offer rewards or recognition for your volunteer efforts, which may include prizes or other unique experiences;
- Maintain and improve our Platform, for example by troubleshooting problems or otherwise ensuring our Platform is working as intended;
- Develop new features or services to provide you with a more rewarding, productive experience;
- Measure performance by collecting aggregated statistics, in order to better understand how visitors are using our Platform;
- Communicate with you via SMS, email, or push notifications, if you give us permission to do so; and
- Protect the safety and security of our community members and our Platform by detecting, preventing, and responding to fraud, abuse, security risks, or other technical issues.
How we share your Data
Your Data is, of course, your Data. You can choose with whom to share it and if you no longer wish to share it. We don’t share any of your identifiable Data with any entity on Golden or any third party without your permission.
We also are enthusiastic to promote the benefits that you will experience if you choose to share identifiable and anonymized Data through Golden. These benefits apply to you, to the organizations you support, and to the collective ecosystem on Golden (the “Audiences”). In order to provide you with these benefits, we may share the following Data with these Audiences if you permit us to do so. You have control (through permissions) to determine which Data sharing Golden may share of your identifiable Data with these Audiences:
Audiences within the Golden network included but are not limited to:
Organizers:
- If you volunteer with an organization, in our ecosystem. The organization is the “Organizer”. The organizer and any of its identified authorized users may be able to view certain fields of your user profile, such as contact Data, background check status, Affiliations, emergency contact, specific Data points the Organizer requests of you and you provide to the Organizer, and that you have indicated you plan to attend a Golden Opportunity of Organizer.
- If you enable location permissions, the Organizer will know if you attend a Golden Opportunity of Organizer including how long you participated, or if you did not participate.
- If you do not enable location permissions, the Organizer may still be able indicate on your profile whether you have participated or not participated as viewed from the dashboard of Organizer.
- If you cancel a reservation for a Golden Opportunity of Organizer, the Organizer will be notified of your cancellation and the dashboard will indicate your non-participation.
- If you make a Charitable Gift, an Organizer will have access to view your user profile and the details of your Charitable Gift.
- “Groups” on our Platform can only be created by Organizers; you cannot join a Group without an invitation from an Organizer.
- Organizers may separate Groups according to skill, experience, certification, interest, or other meaningful classifications.
- Being in a Group allows you to view and become eligible to participate in Golden Opportunities of that Organizer.
- An Organizer has the absolute right to remove and add users from a Group.
Affiliations:
- Golden uses the term, “Affiliations” to refer to various organizations and entities which you have indicated you have or would like to have an established relationship or connection with/or to in which you would like notification of Golden Opportunities and/ or credit for, any participation with such Affiliations.
- Affiliation is a double-opt-in relationship, meaning you must request to receive Golden Opportunities related to an Affiliation, and the Administrator of the Affiliation must confirm their acceptance of your request. You are called an “Affiliate” when an Administrator accepts your request.
- Common examples of Affiliations are your employer, current or former school, college or university, place of worship, or a special interest club.
- If you become an Affiliate, you permit your Affiliations to view your volunteer activity, including the location, time spent, financial commitments, and feedback on your activities.
- Either you or the Affiliation may cancel/ remove your status as an Affiliate through the settings tabs. If done, your status will not appear on either the dashboard of you or that of the Affiliation..
Anonymized Statistics Subscribers:
- Golden offers a service to certain subscribers such that they may be able to viewed anonymous Data about forms of volunteer engagement through Golden. They are called “Anonymized Statistic Subscribers”.
- Examples of Anonymized Statistics Subscribers include policy makers and foundations who are interested to know market trends, like popular days of week to volunteer or zip codes where volunteering is being completed, so they can direct their resources toward advancing their missions.
- Anonymous Statistic Subscribers will never know if your profile exists on Golden or the Data it contains.
- We reserve the right to publish certain anonymized Data trends we believe may be of benefit to the general public.
Third Parties beyond Golden:
Technical Infrastructure Providers:
- Golden licenses technology solutions from third party providers (“Infrastructure Providers”) in order to support its ecosystem.
- Examples of Infrastructure Providers include cloud hosting providers, databases, analytics services, communication distributors, mapping solutions, and payment processing providers.
- In most cases these services are fundamental and inseparable from the experience of using Golden, but in certain cases you can opt into using features that take advantage of their specific benefits.
- All Data is always stored securely, and, in most cases, anonymously.
- Infrastructure Providers are prohibited from contacting you directly or using contact you directly or use of your Data for their own business purposes.
External Data Sources:
- By registering for Golden, you agree that Golden may enrich your profile Data, based on the Data you provide us, to offer you a more complete and tailored user experience.
- An example of enrichment is using an organization’s website to pull publicly available Data like address and FEIN, so you don’t have to take the time to enter it in your profile yourself.
- Should you choose to authorize a background check through Golden, Golden will contact the issuing agencies in order to procure your Data records.
Data transfer and storage
In order to operate our Platform as efficiently and effectively as possible, we may transfer your Data for storage and processing to other jurisdictions whose privacy laws are different from your own. When doing so, we will observe all applicable privacy laws relating to the transfer and storage of your Data.
In general, we will delete your Data from our systems within a reasonable time upon request. In some cases, subject to applicable law, we may need to retain your Data for longer periods or for other limited purposes such as security, fraud, and abuse prevention.
Privacy of Minors
You must be at least 13 years old to have our permission to use our Platform. We do not knowingly collect, use or disclose Data from anyone under the age of 13 or knowingly allow such persons to register for participation on our Platform. If you are under 13, please do not provide any Data about yourself to us, including but not limited to your name, address, telephone number, or email address. In the event that we learn that we have collected Data from a child under age 13, we will delete that Data as quickly as possible. If you believe that we might have any Data from or about a child under 13, please contact us at support@goldenvolunteer.com.
We recommend that minors between the ages of 13 and 18 years of age ask their parents for permission before sending any Data about themselves to anyone over the Internet.
Your privacy choices
You are in control of the Data you provide to Golden and our partners. There are no settings within Golden that share any of your personal Data by default. Data is only collected and shared when you choose to engage in some way through Golden, and, in each case, your Data is only shared with the party you contact or authorize. We secure your Data and our infrastructure consistent with industry practice and the capability of available technology.
When you access the secure portion of our Platform related to you, we may save your settings and certain other Data using authentication, cookies, or other common tools. You can choose whether or not to allow cookies for these conveniences through your web browser or operating system. As you enjoy Golden, you can always control your privacy options from the “My Account” and settings sections,, including by accessing, correcting, or deleting your Data. However, no Data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable Data, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity and privacy of any and all Data and Data exchanged between you and us through our Platform cannot be guaranteed; and (c) any such Data and Data may be viewed or tampered with in transit by a third party. As such, you assume all such risk and responsibility.
Should you care to access, correct, or delete all of your Data from Golden, please send a written request to support@goldenvolunteer.com, and your historical Data will be erased.
Thanks and enjoy!
Proprietary | 1 Inc. | Effective: May 13, 2026